Stools were well packaged and protected, however nearly every piece was scratched, scuffed, or bent. (Must have occurred prior to packaging)I was able to clean many of the pieces, but the ones that were bent or otherwise damaged had to be returned. Received replacements very quickly! Again, the stools were dirty and scuffed, but I was able to clean them and avoid another return.Style wise, I love these stools. They look sleek and minimalist. And they feel pretty sturdy and do not wobble when you sit on them. I have four stools total, and the handle underneath one of the stools hangs lower than the others. It's annoying when I look at it, but not enough to muscle them over to the UPS store to return again. Three stars because of the many damaged pieces, and inconsistency in the handles. (I bought these in white, and I have a black dog. Her hair is drawn to the bases of the stools like a magnet, but this is not the manufacturer's fault! ;)